Covering all of Lincolnshire - Since 1945
4.9 out of 5 - our customers love us
Free measuring service - Call 01472 344861

Terms & Conditions

Welcome to GCW's website terms and conditions for use. These terms and conditions apply to the use of the website at 


By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.  

Using this website indicates that you accept these terms regardless of whether or not you choose to order from us. If you do not accept these terms, please do not use this website.  

1. General Information 
The GCW website is operated by:  

IMS Flooring Ltd T/A - GCW  

84 Freeman Street  


N. E. Lincs  

DN32 7AG  

Telephone: 01472 344861  

2. How to conclude a contract with us using this website 
These are the steps you need to take to conclude a contract with us:  

(1) Make sure you have read and understand our terms. It is your responsibility to read the legal terms on our website carefully and to raise any problems with us before you place your order. This includes these terms and conditions, our terms of use and our privacy policy.  

(2) Browse our information  

This website contains information about our goods which you will need to know before you place your order including descriptions of our goods, current prices including VAT, delivery and returns policies.  

The information about the goods on our website constitutes an "invitation to treat" and is not a contractual offer from us which you may accept. This means that we reserve the right to correct any errors in that information without liability to you. It also means that in no circumstances will we be contractually bound to supply you with goods on the basis of any incorrect information, even if that information is repeated in your order. 


(3) Browse our products that we have in store  

You can view all of the products that we have to offer and enquire about the price. You will then receive a quote from one of out friendly team members.   

(4) Making a Purchase  

Head into store or call us up to make a purchase of the product that you require. Our store is open from 8am till 5pm Monday to Friday.   

You will be asked to provide certain information we need to enable us to process your order such as your preferred delivery address and payment details. It is your responsibility to provide us with sufficient information to process you order.  

We will acknowledge receipt of your order by email. This is not our acceptance of your order, but confirmation that it has been received.  

(5) Wait for acceptance of your order  

Only if and when you receive our acceptance will we have a binding contract between us.  

You may receive acknowledgement from our payment processor advising you whether or not your credit or debit card payment has been authorised. This acknowledgement relates to your payment only and is not our acceptance of your order.  

We will be entitled to refuse to accept your order if in our sole discretion we consider it necessary.